Effective Date: August 24, 2026

These Terms & Conditions ("Terms") govern your access to and use of the websites, software, applications, platforms, and services provided by Mtech Business Concepts ("Mtech", "we", "us", or "our").

By accessing or using any Mtech service, you agree to be bound by these Terms. If you do not agree with these Terms, you should not use our services.

1. About Mtech Services

Mtech Business Concepts provides business technology solutions, including business management software, point-of-sale solutions, inventory management, hospitality and booking solutions, business automation, communication integrations, technical services, and related digital services.

The features and functionality available to you may depend on the specific Mtech product, package, subscription, or service you have purchased or been authorized to use.

2. Eligibility and Account Registration

You must provide accurate and complete information when creating an account or subscribing to an Mtech service.

You are responsible for maintaining the confidentiality of your account credentials and for all activities carried out through your account.

You must promptly notify Mtech if you believe your account has been accessed without authorization or if your credentials have been compromised.

3. Acceptable Use

You agree to use Mtech services only for lawful business and legitimate purposes.

You must not:

• Use our services for unlawful, fraudulent, abusive, or malicious activities.
• Attempt to gain unauthorized access to our systems, accounts, servers, or networks.
• Introduce malicious software, harmful code, or other security threats.
• Interfere with or disrupt the operation of our services.
• Copy, reproduce, modify, resell, or redistribute Mtech software or proprietary materials without authorization.
• Use the services in a manner that violates applicable laws or the rights of others.

4. Software and Intellectual Property

Mtech software, websites, designs, interfaces, documentation, branding, logos, source code, graphics, content, and related intellectual property are owned by or licensed to Mtech Business Concepts unless otherwise stated.

Your subscription or purchase of an Mtech service does not transfer ownership of Mtech's intellectual property to you.

Subject to these Terms and your applicable subscription or service agreement, Mtech grants you a limited, non-exclusive, non-transferable right to use the relevant service for your authorized business purposes.

5. Customer Data

You retain responsibility for the business information and data that you enter, upload, or otherwise submit to Mtech services.

You are responsible for ensuring that you have the necessary rights, permissions, and lawful basis to collect, process, and store information submitted through your account.

Mtech may process customer data as reasonably necessary to provide, maintain, secure, support, and improve the services.

6. Subscriptions and Payments

Certain Mtech services may require payment of subscription fees, license fees, setup fees, support fees, or other charges communicated to you before purchase.

You agree to provide accurate billing and payment information and to pay all applicable charges when they become due.

Subscription periods, renewal terms, pricing, payment schedules, and applicable features may vary depending on the service or package selected.

7. Third-Party Services and Integrations

Mtech services may integrate with third-party platforms and providers, including payment processors, messaging platforms, social media platforms, hosting providers, communication services, and other external systems.

Your use of third-party services may be subject to the terms and policies of those providers. Mtech is not responsible for the availability, functionality, policies, or actions of third-party services that are outside Mtech's control.

8. Service Availability

We aim to provide reliable and secure services, but we do not guarantee that every service will always be available, uninterrupted, error-free, or compatible with every device, browser, operating system, or third-party platform.

Services may occasionally be unavailable because of maintenance, upgrades, technical problems, security incidents, network failures, third-party outages, or circumstances beyond our reasonable control.

9. Backups and Data Protection

Where backup functionality is provided as part of an Mtech service, we will take reasonable measures to maintain and protect backup data.

However, customers should maintain appropriate copies of critical business information where necessary. Mtech cannot guarantee that data will never be lost, corrupted, damaged, or temporarily unavailable.

10. Technical Support

Mtech may provide technical support depending on the service package or subscription selected by the customer.

Support availability, response times, included services, and support channels may vary depending on the applicable plan or agreement.

11. User Responsibilities

You are responsible for:

• Providing accurate information when using Mtech services.
• Maintaining appropriate account security.
• Ensuring that authorized users comply with these Terms.
• Maintaining the accuracy and legality of information entered into the system.
• Obtaining all required permissions and consents for customer or employee information processed through your account.

12. Suspension or Termination

Mtech may suspend or restrict access to a service where reasonably necessary to protect our systems, users, customers, or third parties, including where there is suspected fraud, abuse, security risk, unlawful activity, or material violation of these Terms.

Where appropriate, we may provide notice and an opportunity to resolve the issue before taking further action.

You may stop using a service at any time, subject to any applicable subscription, payment, cancellation, or contractual terms.

13. Limitation of Liability

To the extent permitted by applicable law, Mtech Business Concepts and its employees, representatives, partners, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use our services.

This includes, where legally permitted, loss of profits, business opportunities, revenue, data, or business interruption.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable law.

14. Disclaimer of Warranties

Except where expressly stated in a separate written agreement, Mtech services are provided on an "as available" and "as is" basis to the extent permitted by applicable law.

We do not guarantee that the services will meet every individual business requirement or that they will operate without interruption or error.

15. Changes to the Services

Mtech may modify, improve, replace, suspend, or discontinue features or portions of its services from time to time.

Where changes materially affect an existing paid service, we may provide reasonable notice where appropriate.

16. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, business practices, technology, or applicable requirements.

The updated version will be published on the relevant Mtech website or service, together with an updated effective date where appropriate.

Continued use of the services after an updated version becomes effective constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

17. Governing Law

These Terms shall be interpreted and applied in accordance with the applicable laws governing the relationship between Mtech Business Concepts and the customer, subject to any mandatory legal rights or requirements that may apply.

18. Contact Us

If you have questions about these Terms & Conditions, please contact Mtech Business Concepts using the details below:

By accessing or using Mtech services, you confirm that you have read, understood, and agreed to these Terms & Conditions.