Effective Date: August 24, 2026

Mtech Business Concepts ("Mtech", "we", "us", or "our") respects your privacy and is committed to protecting the personal information of our customers, website visitors, users of our software, and business partners.

This Privacy Policy explains how we collect, use, store, protect, and disclose information when you use our websites, software applications, business management solutions, communication services, and other services provided by Mtech Business Concepts.

1. Information We Collect

Depending on how you interact with Mtech, we may collect different types of information, including:

• Personal Information: Your name, email address, telephone number, business information, address, and other information you provide to us.
• Account Information: Login credentials, account details, business profiles, subscription information, and preferences.
• Business Data: Information entered into our software by you or your organization, including customers, products, transactions, inventory, bookings, and other business records.
• Technical Information: IP address, browser type, device information, operating system, pages visited, access times, and other technical information generated when using our services.
• Communication Information: Information you provide when contacting our support team, submitting enquiries, or communicating with us through our available channels.

2. How We Use Your Information

We use collected information for legitimate business and operational purposes, including to:

• Provide, operate, and maintain our products and services.
• Create and manage customer and business accounts.
• Process subscriptions, payments, bookings, and service requests.
• Provide technical support and respond to enquiries.
• Improve the performance, functionality, security, and reliability of our services.
• Communicate with you about your account, services, updates, and important notices.
• Detect, prevent, and investigate fraud, abuse, unauthorized access, and security incidents.
• Comply with applicable legal and regulatory requirements.

3. Business and Customer Data

Mtech provides business software that may allow organizations to store and process information about their customers, employees, products, transactions, bookings, inventory, and operations.

Where information is entered into Mtech's systems by a business customer, that business generally determines what information is collected and how it is used. Mtech processes such information to provide the services requested by the business customer.

Businesses using Mtech services are responsible for ensuring that their collection and use of customer information complies with applicable laws and regulations.

4. Cookies and Similar Technologies

Our websites and applications may use cookies and similar technologies to provide essential functionality, remember preferences, improve user experience, analyze website usage, and help maintain security.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of our services.

5. Data Security

We take reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, destruction, or loss.

These measures may include access controls, authentication mechanisms, secure connections, monitoring, backups, and other security practices appropriate to the nature of the information and services involved.

However, no internet transmission, electronic storage system, or online service can be guaranteed to be completely secure.

6. Sharing of Information

We do not sell your personal information. We may share information only where reasonably necessary to provide our services, operate our business, protect our users, or comply with legal obligations.

This may include sharing information with:

• Service providers and technology partners who help us operate our infrastructure and services.
• Payment processors and financial service providers where required to process transactions.
• Communication and messaging service providers where such services are enabled by you or your organization.
• Professional advisers, auditors, or legal authorities where required.
• Relevant parties in connection with a merger, acquisition, restructuring, or transfer of business assets.

7. Third-Party Services

Our services may integrate with or provide connections to third-party platforms and services, including payment providers, messaging platforms, social media services, hosting providers, analytics services, and other technology providers.

Information processed by such third parties may be subject to their own privacy policies and terms. We encourage users to review the privacy policies of third-party services they choose to connect to Mtech.

8. Data Retention

We retain information for as long as reasonably necessary to provide our services, maintain business and financial records, resolve disputes, enforce agreements, maintain security, and comply with legal obligations.

The retention period may vary depending on the type of information and the purpose for which it was collected.

9. Your Rights

Depending on applicable law, you may have rights concerning your personal information, including the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of certain personal information.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on consent.

Requests may be subject to applicable legal requirements, contractual obligations, and reasonable verification procedures.

10. Children's Privacy

Our services are intended primarily for businesses and their authorized users. We do not knowingly collect personal information directly from children for the purpose of providing our business services.

11. International Data Transfers

Depending on the technology providers and infrastructure used to operate our services, information may be processed or stored in locations outside your country of residence.

Where applicable, we take reasonable steps to ensure that information transferred across jurisdictions receives appropriate protection.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

When we make changes, we may update the effective date displayed at the beginning of this policy. We encourage you to review this page periodically for the latest information.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how Mtech handles your information, please contact us:

By using Mtech services, you acknowledge that you have read and understood this Privacy Policy.